Below is a few of our Frequently Asked Questions, if you don't see an answer to your question, please do not hesitate to contact us. Our reservations team will get back to you as soon as possible.
At Country Living Hotels, we want to ensure that every single guest enjoys a comfortable, relaxing stay.
To help us provide you with service that suits your needs, we’ve set up a dedicated Special Help Desk. Call us on 01942 496 507, where we can help you with:
We do not offer leisure facilities
Yes, all of the bedrooms have tea and coffee making facilities.
We have a number of different rooms, these include Cosy, Classic, Superior, Premier. To find out more, browse through our hotels.
Yes you can. We will need to know a few details, such as their names or booking reference and your contact details. To get in touch with us regarding this, you can follow the instructions on our Contact Us page.
The best way to amend your booking is to either call us on the telephone number provided at the top of the page, or follow the instructions on our Contact Us page.
Check in time would be from 15:00 pm and you need to vacate your room by 10:00 am the morning of your departure.
Yes there is, or alternatively contact reception.
Yes, please contact reception
All beds have duvets, and blankets are available on request.
We accept dogs for an additional supplement of £15 per night.
Generally, flexible rates are free to cancel up to 1 day prior to arrival. Advance purchase rates are non-refundable in the event of a cancellation or no show.
Yes you can book a single room. All you need to do when searching for availability on our website is change the number of people to one, our website will then do the rest for you.
Both our hotels have complimentary wireless internet. Once you check into the hotel please enquire at reception for further details.
For information on wheelchair access we have a Special Help Desk which you can ring on 01942 496 507.
You can let us know online in the room notes section of your booking or if you would prefer to speak to someone please feel free to ring the telephone number provided at the top of this page. If you have made your booking you can give us a ring on the phone number of the top of this page or follow the instructions on the Contact Us page.
If you wish to extend your stay, please contact reception.
You can find information on car parking for our hotels on each of our hotels pages, within the location section.
Confirmation can be emailed or posted to you, depending on your preference.
For more information and contact details on group booking please email email@example.com.
There are directions for various types of transport on each of our hotels pages, within the location section.
Yes you can take your children / grandchildren, our charges for infants and children are:
We operate a strict no smoking policy in our hotels
We accept a number of cards, they include:
If you have any further questions or queries, please do not hesitate to contact us. You can do that via a number of ways:
Reservations - 01942 615906
(Calls will be charged at the local rate)
Alternatively, please contact the hotel you are staying with.
Country Living Hotels
Specialist Leisure Group
Wigan Pier Business Park
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